What happens when I delete an active pricing plan?

You can easily remove a pricing plan from your account, but it's essential to consider how this will impact your audience's access to your content.

IN THIS ARTICLE

1. Deleting a Pricing Plan that has active users on it. 

2. Recommended method to discontinue an active pricing plan. 

3. How do I delete a pricing plan?

1. Deleting a Pricing Plan that has active users subscribed to it: 

• The pricing plan would no longer be available for new subscriptions. 
• Users will lose access to the courses, goal tracking, and communities under this pricing plan. 
• Deleting the pricing plan would prevent the monthly recurring charges from being applied to your users, especially if they are subscribed through Apple/Google Branded Apps. 
  
  

2. How do I properly discontinue a pricing plan? 

• Migrate your current active users on the pricing plan to a new one. You can do this manually from My Users or through Zapier.

• Inform your users that they will be moving to a different pricing plan. 
• Edit the old pricing plan's name to include the word Archived or Legacy so that you can easily track it in the future. 
• Remove The Pricing plan with the word Archived or Legacy from your Sales Page. 

Below is an easy Zapier example of how to automate the migration of your users from one plan to the other in bulk: 

3. How do I delete a pricing plan?

• From Inside your App, click on the In-App Admin View Icon. 
• Tap on Pricing.

• Tap the three dots next to the Plan you want to remove.
• Tap Remove.