shows a blank screen

Learn here what to do if shows a blank screen.


1. What to do?

2. Frequently Asked Questions (FAQs)


1. What to do?

If the platform is not working:

  • Try re-opening the website and signing in using an up-to-date Google Chrome browser
  • Open an INCOGNITO page for Chrome.
    1. On your computer, open Chrome.
    2. At the top right, click More. New Incognito Window. (You can also use the keyboard shortcut Shift + ⌘ + N (on macOS) or Shift + CTRL + N (on Windows/Linux))
    3. A new window appears. In the top corner, check for the Incognito icon.
  • Try another Browser. Although the account is optimized for use on Google Chrome. Please try using Firefox, Internet Explorer, Safari, or any other browser.
  • Clear your browser cache & cookies 


2. Frequently Asked Questions (FAQs)

1. How do I clear my browser cache & cookies?


2. What if that doesn’t work?

If none of the options above work, please reach out to us through our Contact Form.

In your email please include the following details:

  • The Action and Expected Result:
  • Issue/Scenario: 
  • Your Passion Email address: 
  • Device: 
  • Browser: 
  • Troubleshooting Done: