Payment Handling
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      2. Grow Your Business
      3. Payment Handling

      How do I activate PassionPayments?

      With PassionPayments, you can sell directly on your Web App. If you have a Stripe account, connect it to your Passion.io account to accept credit/debit card payments.

      IN THIS ARTICLE

      1. Benefits

      2. Supported payment methods

      3. Activating your PassionPayments

      4. Your Checkout link

      5. Test payment

      6. Frequently Asked Questions (FAQs)

       

      1. Benefits

      • You get your payment directly on your bank account connected to Stripe.

      • Save on the 15-30% app sales commission (vs. Apple/Google store InApp purchases)

      • You can link your PassionPayments Checkout link to your external sites

      2. Supported payment methods and Countries

      •  Credit Card

      •  Debit Card

      PassionPayments only accepts credit and debit cards, but you can also use other payment methods, like PayPal Link or external checkouts, for your client's convenience.

       

      Stripe doesn’t support application fees for platforms with connected accounts in Brazil, India, Indonesia, Malaysia, Mexico, and Thailand. If you try to receive payments from a client in any of those countries, the payment will be declined. 

      3. Activating your PassionPayments

      • Go to My App
      • Click Settings

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      • Scroll down to Integrations. 

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      • Click on Connect Account.

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      • You can then sign in to your Stripe Account if you already have one or activate a new one by filling out the form.

      For the business website field, you can use your Web App URL (yourappname.passion.io)

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      • The next time your clients click on your Call To Action button, they will be directed to Sign Up and then to the Payment Page:

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      • Once payment is successful, your clients can access the content they purchased.

      4. Your checkout URL

      • Go to your Pricing Plans page and click the 🔗 to get your Checkout URL. 

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      • Paste the copied URL into your browser to check if you can view your checkout page.
      • This is a sample of how it looks like when accessed (after you get past the signup page):

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      5. Test Purchase

      After connecting your Stripe account, make a TEST PURCHASE to confirm the integration and product access. Set your plan's price at $5 for testing.

      When making a test purchase, log out of your web app and use an email address other than your Passion.io connected email address to avoid an error.

      6. Frequently Asked Questions (FAQs)

      I need help with my checkout page and receiving payments. What do I do?


      Have you done a Test Purchase? If you're having issues taking payments, please refer to this article: How to troubleshoot common PassionPayment issues.

      How do I know if my clients have access?


      You can check on your Users tab.

      Can I set up installment payments through the app?


      For now, you can't set it up directly on Passion.io. You can, however, set it up on Stripe. We recommend watching this external resource for more details: How to Use Stripe for Recurring Payments & Payment Plans (Tutorial) - Kamila Gornia

      Does Passion.io collect taxes?


      We do not collect taxes for your purchases or sales.

      For PassionPayments, Stripe handles the taxes. The best thing to do is check this link in your Stripe account: https://dashboard.stripe.com/settings/tax.

      For apps, Apple/Google sells them in your name and pays these taxes. They then pay out “proceeds” to your creators (after taxes and commissions).

      For all other tax concerns, as the tax rules vary from country to country/jurisdiction, it is still best to ask and consult your tax expert.

      I need help connecting Passion.io with my Stripe account


      You might have to disconnect any previously connected account with Passion.io or, if possible, create a new Stripe account (multiple active accounts). 

      Can I offer pricing plans with a free trial period through PassionPayments?


      You cannot use the free trial feature when your payments are connected to PassionPayments "Stripe." 

      If I go with PassionPayments, do my clients have to input their card info each time or is it saved like with In-App purchases for Apple/Google?


      Your clients card information is saved using stripes "Link" feature. 

      How can I troubleshoot common PassionPayments issues?

      Please refer to our detailed troubleshooting article.