Build an Engaged Community in Your App
Foster strong relationships with your users by creating a dedicated community inside your Passion App.
In This Article
Set Up Your Community
Create Channels
Manage Your Channels
Send Messages
Community Moderation
Set Up Your Community
- Enable the Community feature by going to My App > Navigation and toggling Community on.
- Tap on the Community tab (the speech bubble icon).
- Click +Add community.
- Customize the new community by adding a name, uploading a photo, and selecting which pricing plan(s) will include access to this community. Only users who have the associated pricing plan(s) will have access to the community.
- Under Advanced Settings, allow users to message you directly or each other directly.
- Click Create community to save.
Notes:
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If messaging is disabled after an initial conversation, the message history stays visible but no new messages can be sent.
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If direct messaging between members is enabled:
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The Messages tab will display a Create message button.
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The Members tab becomes available, allowing users to send direct messages to each other.
- If direct messaging between members is not enabled, only you as the Admin will see the members tab.
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Create Channels
- Go to your Community tab (the speech bubble icon).
- Click Create Channel.
- Customize the new channel by adding a name, writing a short description, and uploading a photo.
- To make it an "Announcements Only" channel, toggle the Only you can post here to On.
- Click Create Channel to save.
Manage Your Channels
- To edit or delete a channel, select the ellipsis (β’β’β’) menu.
- To reorder, add numbers to the channel names and they will be sorted by number order.
Send Messages
From a community channel you can:
- Send text messages.
- Upload photos, videos, files, or audio recordings. You can upload up to 8 files at once.
- Send and receive Voice Notes (5-minute limit).
- Tag people by typing @ or select the @ icon.
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Tag everyone with @channel.
When someone is tagged/mentioned, they will receive a notification if they have turned on notifications for this action.
Community Moderation
New members must agree to Terms & Conditions before joining a Community. Make sure you have these set up in line with what you want for your App.
Content Management
- Reporting: Members can flag inappropriate content. Approve or remove flagged comments.
- Auto-moderation: Content reported 3+ times is automatically hidden (you, the admin, can still see it)
- Blocking: Users can block other users, if they do not want to see messages from them. Blocked membersβ comments are hidden and replaced with βMessage from a member you blocked.β End users can unblock from the "Blocked" tab if needed.
- Visibility control: Blocked content can still be revealed by tapping it.