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Build an Engaged Community in Your App

Foster strong relationships with your users by creating a dedicated community inside your Passion App. 

In This Article

Set Up Your Community

Create Channels

Manage Your Channels

Send Messages

Community Moderation

Set Up Your Community

  1. Enable the Community feature by going to My App > Navigation and toggling Community on. 
  2. Tap on the Community tab (the speech bubble icon). 
  3. Click +Add community
  4. Customize the new community by adding a name, uploading a photo, and selecting which pricing plan(s) will include access to this community. Only users who have the associated pricing plan(s) will have access to the community. 
  5. Under Advanced Settings, allow users to message you directly or each other directly. 
  6. Click Create community to save. 

Notes:

  • If messaging is disabled after an initial conversation, the message history stays visible but no new messages can be sent.

  • If direct messaging between members is enabled:

    • The Messages tab will display a Create message button.

    • The Members tab becomes available, allowing users to send direct messages to each other.

    • If direct messaging between members is not enabled, only you as the Admin will see the members tab. 

Create Channels

  1. Go to your Community tab (the speech bubble icon). 
  2. Click Create Channel.
  3. Customize the new channel by adding a name, writing a short description, and uploading a photo.
  4. To make it an "Announcements Only" channel, toggle the Only you can post here to On.
  5. Click Create Channel to save.

Manage Your Channels 

  1. To edit or delete a channel, select the ellipsis (β€’β€’β€’) menu. 
  2. To reorder, add numbers to the channel names and they will be sorted by number order. 

Send Messages

From a community channel you can: 

When someone is tagged/mentioned, they will receive a notification if they have turned on notifications for this action.

Community Moderation

New members must agree to Terms & Conditions before joining a Community. Make sure you have these set up in line with what you want for your App. 

Content Management

  • Reporting: Members can flag inappropriate content. Approve or remove flagged comments.
  • Auto-moderation: Content reported 3+ times is automatically hidden (you, the admin, can still see it)
  • Blocking: Users can block other users, if they do not want to see messages from them. Blocked members’ comments are hidden and replaced with β€œMessage from a member you blocked.” End users can unblock from the "Blocked" tab if needed. 
  • Visibility control: Blocked content can still be revealed by tapping it.