---
title: Build an Engaged Community in Your App
description: Create and configure a community for your app's members.
---

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2. [Manage & Engage Your Users](https://help.passion.io/hc/en-us/manage-engage-your-users?hsLang=en)
3. [👥 Community Building](https://help.passion.io/hc/en-us/manage-engage-your-users?hsLang=en#community-building)

September 8, 2026

# Build an Engaged Community in Your App

## Create and configure a community for your app's members.

### In This Article

> #### **[Set Up Your Community](https://help.passion.io/hc/en-us/articles/360020416718-how-to-build-a-community-on-your-appwebsite#set-up)**
> 
> #### **[Create Channels](https://help.passion.io/hc/en-us/articles/360020416718-how-to-build-a-community-on-your-appwebsite#create)**
> 
> #### **[Manage Your Channels](https://help.passion.io/hc/en-us/articles/360020416718-how-to-build-a-community-on-your-appwebsite#manage)**
> 
> #### **[Send Messages](https://help.passion.io/hc/en-us/articles/360020416718-how-to-build-a-community-on-your-appwebsite#send-messages)**
> 
> #### **[Community Moderation](https://help.passion.io/hc/en-us/articles/360020416718-how-to-build-a-community-on-your-appwebsite#moderation)**

### Set Up Your Community

1. Go to **Engage → Community** and click **New community**.
2. Name it, and add a description and cover image.
3. Set **Access**: leave it open to all members, or select specific plans to gate it. Only clients with the associated plan(s) will have access.
4. Set **Member messaging**: toggle whether members can message you, and whether they can message each other.
5. Click **Create community** to save.

**Notes:**

- If messaging is disabled after an initial conversation, the message history stays visible but no new messages can be sent.
- If direct messaging between members is enabled:
  
    - The **Messages** tab will display a **Create message** button.
    - The **Members** tab becomes available, allowing users to send direct messages to each other.
    - If direct messaging between members is not enabled, only you as the Admin will see the members tab.

### Create Channels

1. Go to **Engage → Community** and open the community.
2. Click **Create a channel**.
3. Add a name, write a short description, and upload a photo.
4. To make it an “Announcements Only” channel, toggle **Only you can post here** to on.
5. Click **Create a channel** to save.

### Manage Your Channels

1. To edit or delete a channel, select the ellipsis (•••) menu.
2. To reorder, add numbers to the channel names and they will be sorted by number order.

### Send Messages

From a community channel you can: 

- Send text messages.
- Upload [photos, videos, files, or audio recordings](https://help.passion.io/hc/en-us/-upload-files-in-community?hsLang=en). You can upload [up to 8 files at once](https://help.passion.io/hc/en-us/multiple-files-upload?hsLang=en).
- Send and receive [Voice Notes](https://help.passion.io/hc/en-us/voice-messages-voice-messages?hsLang=en) (5-minute limit).
- Tag people by typing **@** or select the **@** icon.
- Tag everyone with **@channel**.

When someone is tagged/mentioned, they will receive a notification if they have [turned on notifications](https://help.passion.io/hc/en-us/articles/11246703808541-how-do-i-make-sure-that-my-users-are-getting-community-notifications?hsLang=en) for this action.

### Community Moderation

New members must agree to Terms & Conditions before joining a Community. Make sure you have these set up in line with what you want for your App. 

#### Content Management

- **Reporting**: Members can flag inappropriate content. Approve or remove flagged comments.
- **Auto-moderation**: Content reported 3+ times is automatically hidden (you, the admin, can still see it)
- **Blocking**: Users can block other users, if they do not want to see messages from them. Blocked members’ comments are hidden and replaced with **“Message from a member you blocked.”** End users can unblock from the **"Blocked"** tab if needed.
- **Visibility control:** Blocked content can still be revealed by tapping it.

- [Getting Started](https://help.passion.io/hc/en-us/getting-started?hsLang=en#main-content)

    - [🎬 Start Here](https://help.passion.io/hc/en-us/getting-started?hsLang=en#start-here)
    - [⚙️ App Basics](https://help.passion.io/hc/en-us/getting-started?hsLang=en#%EF%B8%8F-app-basics)
    - [🙌 PassionFighters Community](https://help.passion.io/hc/en-us/getting-started?hsLang=en#passionfighters-community)
    - [❓ FAQs](https://help.passion.io/hc/en-us/getting-started?hsLang=en#faqs)
- [Create & Customize your App](https://help.passion.io/hc/en-us/create-customize-your-app?hsLang=en#main-content)

    - [🎨 Design & Branding](https://help.passion.io/hc/en-us/create-customize-your-app?hsLang=en#design-branding)
    - [📚 Product Structure](https://help.passion.io/hc/en-us/create-customize-your-app?hsLang=en#product-structure)
    - [📖 Building Content](https://help.passion.io/hc/en-us/create-customize-your-app?hsLang=en#building-content)
    - [🧱 Lesson Widgets](https://help.passion.io/hc/en-us/create-customize-your-app?hsLang=en#lesson-widgets)
    - [✨ AI Features](https://help.passion.io/hc/en-us/create-customize-your-app?hsLang=en#ai-features)
    - [👤 User Onboarding](https://help.passion.io/hc/en-us/create-customize-your-app?hsLang=en#user-onboarding)
- [Manage & Engage Your Users](https://help.passion.io/hc/en-us/manage-engage-your-users?hsLang=en#main-content)

    - [📱 User Management](https://help.passion.io/hc/en-us/manage-engage-your-users?hsLang=en#user-management)
    - [👥 Community Building](https://help.passion.io/hc/en-us/manage-engage-your-users?hsLang=en#community-building)
    - [📺 Live Content & Streaming](https://help.passion.io/hc/en-us/manage-engage-your-users?hsLang=en#live-content-streaming)
    - [🔔 Engagement & Notifications](https://help.passion.io/hc/en-us/manage-engage-your-users?hsLang=en#engagement-notifications)
    - [📊 User Analytics & Progress](https://help.passion.io/hc/en-us/manage-engage-your-users?hsLang=en#user-analytics-progress)
- [Grow Your Business](https://help.passion.io/hc/en-us/grow-your-business?hsLang=en#main-content)

    - [💰 Revenue Management](https://help.passion.io/hc/en-us/grow-your-business?hsLang=en#revenue-management)
    - [⚡ Zapier Automations](https://help.passion.io/hc/en-us/grow-your-business?hsLang=en#zapier-automations)
    - [🔌 Integrations](https://help.passion.io/hc/en-us/grow-your-business?hsLang=en#integrations)
    - [📈 Marketing & Acquisition](https://help.passion.io/hc/en-us/grow-your-business?hsLang=en#marketing-acquisition)
- [App Store Listing](https://help.passion.io/hc/en-us/app-store-listing?hsLang=en#main-content)

    - [⚙️ Start Here](https://help.passion.io/hc/en-us/app-store-listing?hsLang=en#%EF%B8%8F-start-here)
    - [🍎 Apple App Store](https://help.passion.io/hc/en-us/app-store-listing?hsLang=en#apple-app-store)
    - [🤖 Google Play Store](https://help.passion.io/hc/en-us/app-store-listing?hsLang=en#google-play-store)
    - [🔧 Developer Account Setup](https://help.passion.io/hc/en-us/app-store-listing?hsLang=en#developer-account-setup)
    - [Google Developer Account Setup](https://help.passion.io/hc/en-us/app-store-listing?hsLang=en#google-developer-account-setup)
    - [💰 Monetization & Pricing](https://help.passion.io/hc/en-us/app-store-listing?hsLang=en#monetization-pricing)
    - [📋 Platform Policies](https://help.passion.io/hc/en-us/app-store-listing?hsLang=en#platform-policies)
    - [🔍 App Store Visibility](https://help.passion.io/hc/en-us/app-store-listing?hsLang=en#app-store-visibility)
    - [❓ Troubleshooting](https://help.passion.io/hc/en-us/app-store-listing?hsLang=en#troubleshooting)
- [Troubleshooting](https://help.passion.io/hc/en-us/troubleshooting?hsLang=en#main-content)

    - [🖥️ Technical Issues](https://help.passion.io/hc/en-us/troubleshooting?hsLang=en#%EF%B8%8F-technical-issues)
    - [🎬 Media & Content Troubleshooting](https://help.passion.io/hc/en-us/troubleshooting?hsLang=en#media-content-troubleshooting)
    - [💬 Other](https://help.passion.io/hc/en-us/troubleshooting?hsLang=en#other)
- [Product Updates](https://help.passion.io/hc/en-us/product-updates?hsLang=en#main-content)

    - [💫 Improvements](https://help.passion.io/hc/en-us/product-updates?hsLang=en#improvements)
    - [⭐ New](https://help.passion.io/hc/en-us/product-updates?hsLang=en#new)
- [Account & Subscription Management](https://help.passion.io/hc/en-us/account-subscription-management?hsLang=en#main-content)

    - [👤 Account Management](https://help.passion.io/hc/en-us/account-subscription-management?hsLang=en#account-management)
    - [🔄 Subscription Management](https://help.passion.io/hc/en-us/account-subscription-management?hsLang=en#subscription-management)
    - [🤝 Referral Programs](https://help.passion.io/hc/en-us/account-subscription-management?hsLang=en#referral-programs)
- [Passion Funnels](https://help.passion.io/hc/en-us/passion-funnels?hsLang=en)
- [Your Users Experience](https://help.passion.io/hc/en-us/your-users-experience?hsLang=en)

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