Skip to content
Contact us
  • There are no suggestions because the search field is empty.

Resolve "Email Address Is Already Taken" Error

Getting the error "Email Address Is Already Taken" when trying to access your account? Let’s fix that! 🚀

In This Article

Why this error happens

How to fix it

Why this error happens

 

Here are the most common reasons you see "Email Address Is Already Taken":

1. You already have an account with Passion.io

An account is automatically created during the purchase process using the email you entered—even if your purchase didn’t go through.

2. You clicked Sign Up instead of Sign In

After purchase, your account already exists. Make sure to Sign In to access it instead of creating a new account.

 

 

How to fix it

If you’ve already purchased

Log in to access your account and courses:

Having trouble logging in? Check out How to Access Your Account for a step-by-step guide.

If your purchase was incomplete or unsuccessful

  • Sign up with a different email address

  • Or, contact us to delete the previously created account without a membership

💡 Tip: Always use the email linked to your purchase to avoid confusion.