Video Blocks

In This Article

Upload a Video Directly

Add YouTube or Vimeo Videos

Troubleshooting

Upload a Video Directly

Uploading videos directly ensures the best experience for your audience with custom thumbnails, offline viewing, and playback control.

Before uploading, consider the following:

• The video file size depends on your Passion plan. Please check our pricing page for more information.
• Uploaded video file types need to be in a .mov or .mp4 format.
• In native apps, videos display in a player that has a 16:9 aspect ratio, so black bars will display on videos with other aspect ratios.

To upload a video:

1. Go to Content and open the lesson.
2. On an empty line, press / (or click the +) to open the block picker and search “Video”.
3. Upload an MP4 or MOV file.

Add a custom thumbnail:

After uploading a video directly to your Passion app, you can add a custom thumbnail.

The thumbnail needs to follow the following format:

• Maximum upload size: 5MB 
• File type: .jpeg or .png

To add a thumbnail:

1. Tap on the three dots while hovering over the video > click on Edit.
2. Tap the trash can icon over the current thumbnail. 
3. Click on Upload thumbnail and select the thumbnail file from your device. 
4. Click on Add video.

Add YouTube or Vimeo videos

Add videos hosted on YouTube or Vimeo to the video widget by using your video's URL.

Before linking, check your video privacy permissions:

• YouTube: The video must be set to Unlisted (not Private).
• Vimeo: The video must be set to Unlisted or Hide from Vimeo.

To upload a third-party video:

1. Go to Content and open the lesson.
2. On an empty line, press / (or click the +) to open the block picker and search “Video”.
3. Under video link, paste the video link.

Troubleshooting

To troubleshoot issues with video widgets, visit:

• Play and Share Videos without Issues

• Troubleshoot Video Uploads