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Ensure you Receive Emails from Passion.io

Stay updated on important messages from the Passion.io team by following these steps. This guide ensures you don’t miss responses from our support team or notifications about your app business.

In This Article

Check your spam and promotions folders

Add Passion.io to your contacts or safe sender list

Adjust your email client settings

Why This Matters

Getting our emails quickly is crucial for smooth communication. By taking a few simple steps now, you can prevent delays, stay informed, and never miss important updates about your app business.

Check your spam and promotions folders

Sometimes email filters can send important messages to the wrong folder.

  • Look in your Spam, Junk, or Promotions folders for emails from @passion.io.

  • If you find any, mark them as “Not Spam” or “Safe” so future emails go directly to your inbox.

✨ Tip: Some email providers like Gmail sort emails into Promotions by default. Drag emails from Passion.io into your Primary tab to make sure updates reach you first.

 

Add Passion.io to your contacts or safe sender list

Adding our email addresses to your contacts ensures updates bypass spam filters. 

Gmail

  1. Open an email from Passion.io

  2. Hover over the sender's email address

  3. Click Add to Contacts

  4. Optional: Click the star icon to mark as Important

Yahoo Mail

  1. Click the ellipsis (three dots) beside the Spam tab

  2. Select Add Sender to Contacts

  3. Fill in the required details and click Save

Outlook

  1. Open an email from instructor@passion.io

  2. Hover over the sender's email address

  3. Click the ellipsis (three dots) and select Add to Contacts

  4. Extra step: Click the ellipsis next to the Forward button and select Add to Safe Senders

✨ Pro tip: The extra Outlook step ensures emails from Passion.io never end up in your Junk folder.

Adjust your email client settings

Certain email clients have rules or filters that can block emails.

  • Gmail / Google Workspace: Check Filters and Blocked Addresses. Remove any filters that could affect Passion.io emails.

  • Outlook / Microsoft 365: Look under Junk Email Options and Safe Senders.

  • Apple Mail / iCloud: Verify Rules and Blocked Senders.

✨ Good to know: Some corporate email systems may block external emails. If you’re using a work email, ask your IT admin to whitelist @passion.io.

Keep an Eye on These Email Addresses

To ensure you don't miss any important communications, add these Passion.io email addresses to your contacts:

Still Having Issues?

If you've followed these steps and are still not receiving our emails, please reach out to us.