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Manage Your Users

Use the Admin View to see, organize, and all users to your app.

 In This Article

View your users list

  1. Log in with your Passion.io administrator account.
  2. Click on the Admin View icon.
  3. Click on Users.
  4. Sort your users by date joined or number of plans.
  5. Filter your users based on their plan or payment method:
    1. iOS/Android: Purchased through the app stores
    2. Managed by PassionMetrics: added manually or via a third-party checkout
    3. Stripe: Purchased through PassionPayments

Important note
If users sign up with Apple and choose “Hide my email,” you will see an auto-generated email address instead of their personal one.

Download Your User List

  1. After filtering your users, tap the Download icon to export the list.

  2. The downloaded file will include only users matching your filters.

Add a New User

  1. Tap the + icon at the top right corner.

  2. Enter the user’s first name, last name, and email.

  3. Select the Pricing plan(s) to give them access.

  4. Tap Add user.

To add more than one user at a time, please refer to Add users to your app in bulk.

Reset a Password

  1. Click on the user to open the details. 

  2. Tap the three dots.

  3. Select Reset password.

  4. Confirm by tapping Reset password again.

  5. The new password is copied to your clipboard. Paste and send it to the user.

    Only the most recent reset is valid. Make sure not to reset again after sending the password to your user. 

    Advise them to update their password to something secure and only they know. 

5. Delete a user

  1. Tap on the user.
  2. Tap the three dots at the top right corner.
  3. Select Delete user account.
  4. Confirm by tapping Remove.