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Manage Your Users

View and manage your clients in Passion Studio's People directory.

 In This Article

View Your Users List

Download Your Users List

Add a New User

Reset a Password

Delete a User

View Your Clients List

  1. Go to People in the sidebar — your Directory lists everyone with access.
  2. Use Search clients or filter chips, and group by Engagement, Access, Status, or Joined date.
Important note
If clients sign up with Apple and choose “Hide my email,” you will see an auto-generated email address instead of their personal one.

Export Your Client List

On the People page, after filtering your clients, click the Export button to download the list. The downloaded file includes only clients matching your filters.

Add a New Client

  1. On the People page, click Add client.
  2. Enter the client's Name and Email.
  3. Select the pricing plan(s) to give them access.
  4. Click Add client.
To add more than one client at a time, see “Manage Users in Bulk.”

Reset a Password

  1. Click on the client to open their profile.
  2. Click the  "…" menu.
  3. Select Reset password.
  4. Confirm by clicking Reset password again.
  5. The new password is copied to your clipboard. Paste and send it to the client.

Only the most recent reset is valid. Make sure not to reset again after sending the password to your client. Advise them to update their password to something secure and only they know.

Remove a Client

  1. Click on the client.
  2. Click the ⋮ menu.
  3. Select Remove.
  4. Confirm. They lose access and stop appearing in People; their past conversations stay in your history. This can't be undone from here.