How Do I Track My Users' Learning Progress?

Understanding how your users are progressing through your courses is crucial. The user course progress provides detailed insights and tools to interact with your users effectively. This guide will walk you through the features and how to use them.

IN THIS ARTICLE

1. Accessing the user profile

2. Understanding the tabbed layout

3. Interacting with users

1. Accessing the user profile

• Log in to your Admin View.
• Navigate to the Users section.
• Select a user to view their profile.

2. Understanding the tabbed layout

The user profile is divided into tabs for easier navigation and detailed insights.

Activity Tab

• Product Progress: A list of all courses and the user’s progress across each. You can drill down into a specific course to see more details.

• Drill Down: Click on a course name to view a lesson breakdown.
• Lesson Breakdown: Displays a detailed view of a given course.
  • Overview Chart: A graphical representation of the user’s progress.
  • Lesson/Sequence List: Lists all lessons or sequences within the course.
  • Lesson State Icons: Icons indicate the current state of each lesson or sequence for the user.

3. Interacting with users

In the user profile, you have multiple options to interact with users directly:

• Primary Actions:

  • Copy Email: Click to copy the user’s email address to your clipboard.
  • Email: Click to open your default email client with the user's email in the "To" column.

• Context Menu ("…"):

  • Email User: Open an email client with the user's email pre-filled.
  • Copy Email Address: Copy the email address to your clipboard.
  • Reset Password: Initiate a password reset for the user.
  • Delete User Account: Permanently delete the user’s account.