Passion.io Frequently Asked Questions (FAQs)

How to fix Passion.io emails going to Spam folder

It can be quite frustrating when you are waiting for a response from the support team only to find out that the response was routed to your spam folder. In this article, learn how to change your Sp...

How to give clients access to your app

There are two ways to give access to your app: manually and automatically (on mass) IN THIS ARTICLE 1. How to give access manually 2. How to give access automatically (on mass) 3. Frequently ...

How to request a Setup call, Support call or App Submission call?

At Passion.io you are never alone! We are here to help you all the way, from logging into your account to publishing your app. Follow this article to learn how to request your Setup call, Support c...

How to use the Passion.io App

Give your clients the full PassionApp experience in minutes, with the Passion.io App. Now your PassionApp will be instantly available in the Passion.io app. Download it on the Google Play or Apple ...

How to use the Settings section

In this article, you will learn what you can see and how to use the Setting section. IN THIS ARTICLE 1. The Setting Section 2. Integrations 3. Tracking and Analysis 4. Advanced Settings 5. Freq...

How to reschedule a Setup Call

If you missed your Setup call, learn in this article what to do! IN THIS ARTICLE 1. How can I reschedule my Setup call? 2. What do do after rescheduling the call? If you have already joined a...

How to contact Passion.io support team

At Passion.io, we are committed to providing you with the best possible experience. One way to do this is by making information available to you INSTANTLY and ALL THE TIME through the Help Center. ...

How to request a new feature for the Passion.io platform

At Passion.io we use your feedback to decide and prioritize what features we build for the platform. Learn in this article how to request new features on Canny.io. IN THIS ARTICLE 1. What is Can...

How to sell merchandise in your app

Adding value for your clients can be done by selling your merchandise in the app. Learn how to do it here! IN THIS ARTICLE 1. How to create a lesson specifically for your merchandise 2. Frequen...

When Do I Report a Bug?

Reporting a bug allows us to improve our products and features. This will also help us with future enhancements and product roadmap. In this article, you will learn how and when to report a Bug. ...

How do I deactivate the Shake or Shaking Feature - Report a Bug

To remove the report a bug notification, kindly go to your Profile Screen on your app, then click on the Cog button at the upper right hand side:Scroll down to the "Report a technical problem sec...