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      How to get notified/ notify your clients when they comment in the community using Zapier

      This article will guide you on how to set up email notifications to be sent to you and/or your clients whenever they comment in the community.

       

      IN THIS ARTICLE

      1. Connecting your Zapier account to your Passion.io account

      2. Step 1: Setting up a Trigger

      3. Step 2: Setting up an Action

      4. Step  3: Test the notification

      5. Frequently Asked Questions (FAQs)

       

      Get notified/notify your clients when they comment in the community

       

      1. Connecting your Zapier Account to your Passion.io Account

      To connect your Zapier Account to your Passion.io Account, check this article.

       

      There are 2 steps to be completed to get notified/notify your clients when they complete a lesson.

      1. Create a trigger

      2. Set up an action

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      2. Step 1: Setting up a Trigger

      1. Choose App & Event: Passion.io > Comment Created
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      2. Choose an account: Passion.io Account
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      3. Set up trigger: You can choose All channels or specific ones
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      4. Test trigger: The test should be successful to move forward 
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      3. Step 2: Setting up an Action

      1. Choose App & event: Recommend: - Email by Zapier > Send an outbound email 
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      2. Set up an action:
        • Enter your email address- to notify yourself 
        • Select user email - to notify your clients
        • Set up the email subject and body
        • Choose the name you want to send the email from and the email address for replies
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      3. Test action: The test should say successful and don't forget to turn on the Zap 
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      4. Step 3: Test the notification

      Try completing a lesson in your app and check if you receive a notification
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      5. Frequently Asked Questions (FAQs)

      1. Can I use a different tool to send an outbound email other than an Email by Zapier? 

      Yes. You can use any email marketing software that can be integrated with Zapier. 

       

       

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