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Keep Your Users Engaged with Custom Notifications
Send timely reminders to drive course completions, re-engage inactive users, and encourage subscriptions—all from your Apple or Android app.
In This Article
What are Custom Notifications?
How to set up Custom Notifications
Tips & Advanced Use
What are Custom Notifcations?
Custom Notifications let you:
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Send push notifications to specific audience segments.
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Schedule notifications at different time intervals.
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Target users who haven’t completed lessons, signed up but not subscribed, or have been inactive.
Web App users cannot receive push notifications.
How to Set Up Custom Notifications
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Log in to your Web App and open Admin View.
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Navigate to More > Custom Notifications.
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Click Create New.
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Add a Title and Text for your notification.
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Select your Audience Segment:
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Users who signed up but haven’t purchased a plan.
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Users who haven’t completed a lesson for a set number of days.
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Users who haven’t opened your app for a set number of days.
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Choose the number of days after which the notification will be sent.
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Toggle the notification On.
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Click Update Notification.
Example: If a user hasn’t completed a lesson in 1 day, they’ll receive a reminder. If they still don’t complete the next lesson, the same notification can repeat to encourage completion.
Tips & Advanced Use
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Announce new content or live sessions: While Custom Notifications can’t send these directly, you can use Zapier to notify users via email or SMS when new content is added or events occur.
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No limit on notification frequency: Users can receive the same notification multiple times for recurring reminders.