Your Account and Subscription

Management & troubleshooting

• How to troubleshoot 404 Error
• How to update my password?
• How to troubleshoot common PassionPayments issues
• How to troubleshoot video uploads
• How to troubleshoot video issues in the App
• What do I get if I upgrade to Ultimate?
• What to do if your Facebook Ads get disapproved?
• How do I manage my Passion.io Subscription?
• How do I download my Passion.io invoices and receipts?
• How to reactivate my Passion.io account
• How do I update my account and billing information?
• How do I cancel my Passion.io Subscription?
• How do I get a refund?
• How do I access Passion.io Billing Portal?
• How to fix the warning message "Your Connection is not Private" when opening a Web App
• How to resolve "Email Address is already taken" Error?
• Passion.io shows a blank screen
• How to update your payment and card details
• How to freeze or pause my Passion.io subscription